Chris Thomas

A/C Doctors is E.X.C.E.P.T.I.O.N.A.L. With John T. Dean & I's most current home purchase, a week or so ago we had our home inspections performed and chose A/C Doctors to inspect the heating & cooling system. I can't rave enough about this company. Let me tell you why... 1) Calling the office to schedule the appointment was s.m.o.o.t h. & nothing short of professional & pleasant. I had very specific questions and the scheduler had all of the answers without placing me on hold ONE time making the time on the phone short. 2) A half hour prior to our scheduled appointment I received a text message as a reminder including a photo of our technician. What a concept & how cool is this? I knew exactly who to expect to be at my door when he arrived. 3) The technician spent a good amount of time performing an extremely thorough inspection. When done he come into the home & explained his findings in great detail with pictures to show John & I everything he was talking about. No guessing what he might have been talking about or if what he was explaining was actually factual. 4) Absolutely NO HIGH sales pitch or upselling unnecessary additional services or products. This was HUGE for us as this has happened with other companies and so irritating. It was pure honest facts with visual proof of the findings. HUGE advantage in using A/C Doctors services!!!!! 5) About an hour after our appoint was completed I surprisingly received an email with a full report of all the findings found during the inspection including pictures and detailed explanation of all items of concern and the best approach for repair. 6) When inquiring about cost for a replacement unit the technician provided three (3) options of different unit types, manufacturers, and price range with ZERO pressure of preference. Just straight facts and NO sales pitch. How awesome is that? A/C Doctors is an amazing company to do business with, John & I highly recommend them. If you are in need of a heating & cooling company for repairs or replacement you must give them a call and let them know John & I referred you with the highest of complements. They will NOT disappoint and you will be happy you called.